Homebuilders: Managing for Quality Task-by-Task

Task level quality scoring -- on the jobsite, using an iPad!

Homebuilding, says Carl Seville, faces difficulties few other industries encounter. What other industry has to build their product in the rain, using dozens of other companies, each of which hires their own employees to perform the work? If you watched GE build a refrigerator in your front yard, Seville asks, would you buy it?  Read his Builder Online article here.

High-performance (think: quality) construction, Seville posits, will provide long-term benefits such as happier clients, fewer callbacks, decreased warranty issues...but how do you achieve it?

One suggestion is a commitment to quality from your entire team -- and that takes time and requires processes.  Everyone in the organization