Saturday, June 29, 2019

Builders: Electronic Signature Key to Improving Efficiency & Satisfaction

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Builder Hot Topics: Efficiency, Productivity, Buyer Experience The Solutions Blog has devoted quite a bit of virtual space focused on ...
Tuesday, June 4, 2019

Homebuilder Customer Service: A Critical Link

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Homebuilder Customer Service is a Hot Topic We've been talking about homebuilder customer service frequently this year; you can see e...
Tuesday, May 28, 2019

Builders: Buyers are Expecting an Enhanced Sales Office Experience

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Consumer Expectations Are Changing Rapidly Our Blog has focused on  SST  recently --  that's self-service technology (read  here  a...
Sunday, May 26, 2019

Memorial Day 2019: Remembering Service & Sacrifice

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President Harry Truman's Memorial Day message to the nation is as appropriate today as it was in 1945: Our debt to the heroic men and ...
Wednesday, May 22, 2019

Customer Service: Expand Beyond Vanilla!!

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Chip Bell Talks Out of the Box About Customer Service Chip Bell, a well-known authority on customer loyalty and service innovation, has ...
Friday, April 26, 2019

Delivering an Exceptional Customer Experience

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What's a Value-Unique Customer Experience? Do you recall one of our  Blogs regarding Value-Unique customer experiences? You can r...
Friday, April 12, 2019

Builders: Let's Add Pets and Up Your Marketing Program!

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Furry family members are influencing home-buying decisions! Did you see the results from a recent SunTrust Mortgage : 33% of Millenn...