Tuesday, May 28, 2019

Builders: Buyers are Expecting an Enhanced Sales Office Experience

›
Consumer Expectations Are Changing Rapidly Our Blog has focused on  SST  recently --  that's self-service technology (read  here  a...
Sunday, May 26, 2019

Memorial Day 2019: Remembering Service & Sacrifice

›
President Harry Truman's Memorial Day message to the nation is as appropriate today as it was in 1945: Our debt to the heroic men and ...
Wednesday, May 22, 2019

Customer Service: Expand Beyond Vanilla!!

›
Chip Bell Talks Out of the Box About Customer Service Chip Bell, a well-known authority on customer loyalty and service innovation, has ...
Friday, April 26, 2019

Delivering an Exceptional Customer Experience

›
What's a Value-Unique Customer Experience? Do you recall one of our  Blogs regarding Value-Unique customer experiences? You can r...
Friday, April 12, 2019

Builders: Let's Add Pets and Up Your Marketing Program!

›
Furry family members are influencing home-buying decisions! Did you see the results from a recent SunTrust Mortgage : 33% of Millenn...
Saturday, March 30, 2019

Builders: Put Metrics on Your Dashboard!

›
SST Emerging as a Preference  Concise, actionable information - 24/7 We've been talking about SST -- that's Self Service Te...
Wednesday, March 27, 2019

Builders: Consider Value-Unique Customer Experiences

›
Good Customer Experience is Appreciated; Noteworthy Gets People Talking Have you run across Chip Bell ? He's an author, speaker and co...